Our Motto:
Committed to Service Excellence.
At Crosstown Auto Repair we mean just that!
All products you receive at our facility, both
parts and labor, is believed to be of the
highest quality that your money can buy.
We realize that you work hard for your money
and that you don't spend it frivolously.
And that your car or truck represents a large
investment that must be maintained as a
necessity to you ,and in many cases your family.
It represents your transportation. It also
represents your freedom in the rare instance
that you have some leisure time to get away
from it all. Therefore, if you do experience a
problem with the service you have received
from us, we would like to be the first to know!
Below are some suggestions that will help us
gain the satisfaction of a job done right and
a satisfied customer that will not hesitate to
utilize our services again in the future.
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If you have a problem, call and let our service manager know the symptoms your car is experiencing. |
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Bring the vehicle by our shop ,when possible, while the problem is occurring ,or allow us to check the vehicle at your earliest convenience. |
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We will inspect and road test the vehicle with you if
needed ,and if it is necessary to keep the vehicle
longer, deliver you back to your home or workplace. |
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Remember, we keep all of your repair records on file
so it is not necessary to bring copies of your invoices. |
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Your vehicle will be repaired and back on the road
as expediently as possible! |
Warranty
Crosstown Auto Repair will warranty all repairs for
1 year or 12,000 miles from the date on the repair invoice.
This warranty extends to defective parts and workmanship,
provided the vehicle has been maintained in accordance
with factory recommended scheduled service.
Crosstown Auto Repair will not warranty used parts
or parts not purchased from Crosstown Auto Repair.
Crosstown Auto Repair will only warranty parts and
labor and will not be held liable for incidental damages
beyond the defective parts or workmanship.
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